Teqtivity + ServiceNow | Integrations | Streamline ITAM
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Teqtivity + ServiceNow Integration

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Breeze through onboarding and offboarding with synced tickets for effortless asset handoffs and lifecycle management.

Meet ServiceNow

ServiceNow is a comprehensive, cloud-based IT Service Management (ITSM) platform that helps businesses manage a variety of IT functions, including service requests, asset management, incident tracking, problem resolution, and change management. It enables organizations to centralize these tasks and automate workflows, improving efficiency across multiple departments. Although it’s widely used in IT, ServiceNow also extends its capabilities to other areas like HR, security, and customer service. The platform’s flexibility allows teams to customize workflows, automate repetitive processes, and gain real-time insights into operations.

Why Choose Teqtivity + ServiceNow?

  • Seamless Onboarding and Offboarding
    Automatically sync asset assignment and recovery with HR processes, ensuring smooth transitions for new hires and terminations.
  • Real-time Updates
    Keep asset records accurate and up-to-date with real-time data synchronization between ServiceNow and Teqtivity, ensuring no delays or errors in asset tracking.
  • Efficient Asset Management
    Ensure all assets are tracked accurately throughout the employee lifecycle, from onboarding to offboarding, reducing manual oversight.
  • Improved Team Collaboration
    HR, IT, and asset management teams work seamlessly together with minimal manual effort, improving efficiency and alignment across departments.

How Teqtivity + ServiceNow Works

  • Onboarding Sync
    When a new employee is hired, ServiceNow can create an onboarding ticket that pushes asset assignment information into Teqtivity. With HR system integration, IT teams can seamlessly assign the necessary devices and software, ensuring a smooth and efficient onboarding process.
  • Offboarding Sync
    When integrated with an HR system, ServiceNow can generate offboarding tickets automatically upon employee termination. This integration allows Teqtivity to update asset statuses in real time, marking them for recovery or reassignment.
  • Unified Workflow
    The integration streamlines workflows across HR, IT, and asset management, eliminating manual data entry and ensuring that asset information remains accurate and up-to-date. This simplifies collaboration and enhances operational efficiency.

See Teqtivity + ServiceNow in Action

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Frequently Asked Questions

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  • Teqtivity is an IT Asset Management software designed to simplify how businesses track, manage, and optimize IT assets throughout their lifecycle, from procurement through retirement. Take full control of your IT environment with automated tracking, custom reports, and seamless integrations.

  • Our software offers a centralized platform for end-to-end IT asset tracking, helping your organization reduce costs, minimize risk, and optimize resource allocation. By providing real-time visibility and automation, it enhances decision-making, simplifies compliance with licensing and security requirements, and improves operational efficiency.

  • Teqtivity can manage a wide range of IT assets, including laptops, desktops, mobile phones, tablets, network equipment and other related resources critical to your organization’s IT infrastructure.

  • Yes, Teqtivity is highly customizable. It can be tailored to meet the unique requirements of your organization, ensuring that it aligns perfectly with your IT asset management goals and processes.

  • Yes, Teqtivity is designed with integration capabilities, allowing seamless connectivity with other management tools, such as your IT service management (ITSM), HR, MDM and ITAD providers and suppliers.

  • Teqtivity offers robust reporting and analytics features, providing detailed insights into asset utilization, compliance status, and overall IT asset health. Reports range from Asset reports, User reports and Financial Reports, each with specific sub reports.

  • Absolutely. Teqtivity is scalable and can be adapted to the needs of all organizations – Small, Medium or Large. It offers flexibility and features that can be tailored to fit the specific requirements of businesses of any size.

  • Schedule a 30-minute product demo – We’ll be happy to provide a demonstration, discuss your specific needs, and guide you through the on-boarding process.